la 29-08-2024 11:10 AM
How do you speak to a live agent at shop in Bucharest?
The Online Djingo does not work
la 29-08-2024 11:23 AM
Hello!
You can't speak with an agent from a shop while abroad (it's not needed). I think you want to say you need to contact the Call Center. You need to have the roaming service active and you have two options: by credit (recharge with some Euros) or by the 12E or 16E option.
la 29-08-2024 11:31 AM
Hello I need to speak to someone at call center, can not use my number. I will call from abroad. What is the number to speak with a live agent?
la 29-08-2024 12:07 PM
+40374300300, and it can be used with any phone number (local or Romanian).
If you can acces your account on MyOrange, you can activate there the roaming.
la 29-08-2024 06:01 PM
Hi @BCM
Did you manage to get in contact with someone? Also, I wanted to ask you if you can share with us what is the issue that you are facing, maybe we are able to identify a suitable solution for you here.
Have a great day!☀️
la 30-08-2024 11:38 AM
yes, after many attempts.
la 30-08-2024 11:40 AM
Barred Number? How is this? MbNot
la 30-08-2024 11:41 AM
number Barred
la 30-08-2024 11:57 AM
Hi @BCM
So, the issue is still persisting?
You have a subscription or you are on prepaid?
A barred number can occur from different reasons, and its dependable if you are having a subscription or prepaid sim card.
Either way, please come back with more info.
Thank you!☀️
la 30-08-2024 12:07 PM
YES ONGOING PROBLEM; PREPAY;
la 30-08-2024 12:22 PM
la 30-08-2024 12:47 PM
Hi Anca,
Did not use roaming at all as I am not a large talker.
Just trying to get the card activated or ported into a small abo so this problem does not occur again.
B/r
la 30-08-2024 12:54 PM
Got it, and again thank you for coming back and replying to me.
If you have the assistance ongoing for having the number moved to a subscription, I think should be fine.
Nevertheless, you can always come back in the community if you will ever need support.
Have a great day!☀️
@Orange Romania S.A. 2024
Cod unic de înregistrare: 9010105
Numar inregistrare Registrul Comertului: J40/10178/1996
Sediul social: Clădirea Tandem, Strada Matei Millo, nr.5, Sector 1, Bucuresti
Certificatul Tip de furnizor