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FortiClient VPN

Salutare,

Cand vreau sa ma conectez la FortiClient VPN patesc urmatoarele:

  • la prima conexiune sta conectat fix 15 secunde, dupa care ma deconecteaza
  • la urmatoarele n conexiuni primesc eroarea atasata
  • la un moment dat, se conecteaza si ramane conectat (asta dupa foarte multe incercari)

Mi se intampla asta doar pe internetul fix de la Orange. Daca fac hotspot de pe telefon (net tot de la Orange) se conecteaza imediat fara probleme; la fel si cu internet de la alt furnizor.
Am si sunat in callcenter-ul Orange, insa acestia mi-au spus ca ei nu au cum sa ma ajute, atata timp cat netul merge :)

Am vazut aici ca au mai fost oameni cu acelasi gen de problema si ca problema a fost rezolvata.

Astept feedback-ul vostru.

Multumesc anticipat,

Cosmin

Răspunsuri

Salutare,
Poti obtine ceva mai multe loguri? Daca din Fortinet nu poti direct (desi asa ar fi ideal), atunci colecteaza un Netmon/Wireshark, sa vezi unde incearca sa se conecteze, daca reuseste, daca face handshake, daca apare pe undeva un connection reset.
Conform documentatiei Forti - https://docs.fortinet.com/document/forticlient/6.0.5/admi... :
Pentru a exporta logul de la FortiClient, mergi la Settings -> extinde Logging -> Export logs -> alege o cale si da-i un nume, apoi click pe Save.
Cred ca logurile Forti ofera cel mai promitator inceput pentru a intelege ce face si unde anume nu merge. Cel mai bine, ar trebui colectate atat pentru scenariul in care nu se conecteaza, cat si pentru cel in care se conecteaza. Aceasta abordare iti permite sa vezi ce e diferit.
In masura in care vrei si reusim, poti pune aici logurile (dar incearca sa le anonimizezi cumva inainte, sa nu apara date personale in ele) si putem incerca sa aruncam un ochi.

Am reusit sa fac export direct din Fortinet.
Nu pot atasa fisierul nici in forma exportata, nici arhivat.
Regasesti in schimb un extras din logo-ul de azi (am eliminat ip-urile si denumirea vpn - sper sa nu imi fi scapat alte date personale):

13-Jul-22 19:34:20 info ipsecvpn date=2022-07-13 time=19:34:19 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=500 rem_ip= rem_port=500 out_if=0 vpn_tunnel=VPN action=negotiate init=local mode=aggressive stage=1 dir=outbound status=success Initiator: sent aggressive mode message #1 (OK)" vpntunnel=VPN
13-Jul-22 19:34:20 info ipsecvpn date=2022-07-13 time=19:34:19 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=local mode=aggressive stage=2 dir=outbound status=success Initiator: sent aggressive mode message #2 (DONE)" vpntunnel=VPN
13-Jul-22 19:34:20 info ipsecvpn date=2022-07-13 time=19:34:19 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=remote mode=xauth_client stage=0 dir=inbound status=success Responder: parsed xauth_client mode message #0 (OK)" vpntunnel=VPN
13-Jul-22 19:34:20 info ipsecvpn date=2022-07-13 time=19:34:19 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=remote mode=xauth_client stage=2 dir=inbound status=success Responder: parsed xauth_client mode message #2 (OK)" vpntunnel=VPN
13-Jul-22 19:34:20 info ipsecvpn date=2022-07-13 time=19:34:19 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=local mode=xauth_client stage=0 dir=inbound status=success Initiator: parsed xauth_client mode message #0 (OK)" vpntunnel=VPN
13-Jul-22 19:34:20 info ipsecvpn date=2022-07-13 time=19:34:19 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=remote mode=xauth_client stage=0 dir=inbound status=success Responder: parsed xauth_client mode message #0 (OK)" vpntunnel=VPN
13-Jul-22 19:34:21 info ipsecvpn date=2022-07-13 time=19:34:20 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=local mode=quick stage=1 dir=outbound status=success Initiator: sent quick mode message #1 (OK)" vpntunnel=VPN
13-Jul-22 19:34:21 info ipsecvpn date=2022-07-13 time=19:34:20 logver=1 id=96571 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="Send sa to the IPsec driver" vpntunnel=VPN locip= locport=4500 remip= remport=4500
13-Jul-22 19:34:21 info ipsecvpn date=2022-07-13 time=19:34:20 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=local mode=quick stage=2 dir=outbound status=success Initiator: sent quick mode message #2 (DONE)" vpntunnel=VPN
13-Jul-22 19:34:21 info ipsecvpn date=2022-07-13 time=19:34:20 logver=1 id=96560 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="VPN tunnel status" vpnstate=connected
13-Jul-22 19:34:21 info system date=2022-07-13 time=19:34:21 logver=1 id=96900 type=traffic subtype=system eventtype=traffic level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A deviceip=1 devicemac=00-09-0f-fe-00-01 site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="Traffic log" sessionid=1230200634 srcname=ipsec srcip=1 srcport=0 direction=outbound dstip= dstport=4500 proto=6 rcvdbyte=160 sentbyte=992 utmaction=passthrough utmevent=vpn threat=connect userinitiated=0 browsetime=0
13-Jul-22 19:34:47 info ipsecvpn date=2022-07-13 time=19:34:46 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=500 rem_ip= rem_port=500 out_if=0 vpn_tunnel=VPN action=negotiate init=local mode=aggressive stage=1 dir=outbound status=success Initiator: sent aggressive mode message #1 (OK)" vpntunnel=VPN
13-Jul-22 19:34:47 info ipsecvpn date=2022-07-13 time=19:34:46 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=local mode=aggressive stage=2 dir=outbound status=success Initiator: sent aggressive mode message #2 (DONE)" vpntunnel=VPN
13-Jul-22 19:47:55 info sslvpn date=2022-07-13 time=19:47:54 logver=1 id=96602 type=securityevent subtype=sslvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" msg="SSLVPN service started successfully" vpnstate=
13-Jul-22 19:49:12 info ipsecvpn date=2022-07-13 time=19:49:11 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=500 rem_ip= rem_port=500 out_if=0 vpn_tunnel=VPN action=negotiate init=local mode=aggressive stage=1 dir=outbound status=success Initiator: sent aggressive mode message #1 (OK)" vpntunnel=VPN
13-Jul-22 19:49:12 info ipsecvpn date=2022-07-13 time=19:49:11 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=local mode=aggressive stage=2 dir=outbound status=success Initiator: sent aggressive mode message #2 (DONE)" vpntunnel=VPN
13-Jul-22 19:49:12 info ipsecvpn date=2022-07-13 time=19:49:11 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=remote mode=xauth_client stage=0 dir=inbound status=success Responder: parsed xauth_client mode message #0 (OK)" vpntunnel=VPN
13-Jul-22 19:49:12 info ipsecvpn date=2022-07-13 time=19:49:11 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=remote mode=xauth_client stage=2 dir=inbound status=success Responder: parsed xauth_client mode message #2 (OK)" vpntunnel=VPN
13-Jul-22 19:49:12 info ipsecvpn date=2022-07-13 time=19:49:11 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=local mode=xauth_client stage=0 dir=inbound status=success Initiator: parsed xauth_client mode message #0 (OK)" vpntunnel=VPN
13-Jul-22 19:49:12 info ipsecvpn date=2022-07-13 time=19:49:11 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=remote mode=xauth_client stage=0 dir=inbound status=success Responder: parsed xauth_client mode message #0 (OK)" vpntunnel=VPN
13-Jul-22 19:49:12 info ipsecvpn date=2022-07-13 time=19:49:12 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=local mode=quick stage=1 dir=outbound status=success Initiator: sent quick mode message #1 (OK)" vpntunnel=VPN
13-Jul-22 19:49:12 info ipsecvpn date=2022-07-13 time=19:49:12 logver=1 id=96571 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="Send sa to the IPsec driver" vpntunnel=VPN locip= locport=4500 remip= remport=4500
13-Jul-22 19:49:12 info ipsecvpn date=2022-07-13 time=19:49:12 logver=1 id=96566 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="loc_ip= loc_port=4500 rem_ip= rem_port=4500 out_if=0 vpn_tunnel=VPN action=negotiate init=local mode=quick stage=2 dir=outbound status=success Initiator: sent quick mode message #2 (DONE)" vpntunnel=VPN
13-Jul-22 19:49:12 info ipsecvpn date=2022-07-13 time=19:49:12 logver=1 id=96560 type=securityevent subtype=ipsecvpn eventtype=status level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="VPN tunnel status" vpnstate=connected
13-Jul-22 19:49:12 info system date=2022-07-13 time=19:49:12 logver=1 id=96900 type=traffic subtype=system eventtype=traffic level=info uid=9C6AC548070E460E8EF84464118A60AB devid=FCT8002600093794 hostname= pcdomain=N/A site=N/A emsserial=N/A os="Microsoft Windows 11 , 64-bit (build 22000)" user= msg="Traffic log" sessionid=2122974625 srcname=ipsec srcip=1 srcport=0 direction=outbound dstip= dstport=4500 proto=6 rcvdbyte=0 sentbyte=56 utmaction=passthrough utmevent=vpn threat=connect userinitiated=0 browsetime=0

Salut! Am observat că petreci timp în Comunitatea Orange, dar nu te-ai înscris încă.
Dacă te inscrii și devii membru, poți adresa întrebări în comunitate, poți să ajuți și tu alți membri și poți câștiga puncte, badge-uri și să te bucuri de multe alte beneficii!