https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183790#M4340 <P>Multumesc de ajutor, mi-am creat cont de My Orange doar ca acum aplicatia se incarca foarte greu, cand o deschid dureaza undeva la 3-4 minute sa se incarce&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20250407_152654_My Orange.jpg" style="width: 1440px;"><img src="https://comunitate.orange.ro/t5/image/serverpage/image-id/8952iC1A1BAD9A51F6761/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Screenshot_20250407_152654_My Orange.jpg" alt="Screenshot_20250407_152654_My Orange.jpg" /></span></P><P> si nu prea pot face mai nimic in ea...</P> Mon, 07 Apr 2025 12:29:14 GMT AlexandruT 2025-04-07T12:29:14Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183772#M4329 <P>Buna, nu pot adauga serviciul de internet in aplicatia My Orange , cand introduc codul de abonat primesc eroare "Codul de abonat trebuie sa aiba 14 caractere" , codul meu de abonat este din 10 cifre. Asemenea si cu numarul de telefon.</P> <P>Ce pot face?</P> Tue, 08 Apr 2025 09:06:59 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183772#M4329 AlexandruT 2025-04-08T09:06:59Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183773#M4330 <P>AlexandruT, bun venit in Comunitate!!!</P> <P>Ai urmat pasii de aici: <A href="https://www.orange.ro/help/cum-imi-adaug-serviciile-orange-romania-communications-in-aplicatia-my-orange-17068?srsltid=AfmBOoqJ00O7Z6dUVI-aR2ybVPWWNia1SmuQkkMv9YqdUy0Af2tyXWAB" target="_blank">https://www.orange.ro/help/cum-imi-adaug-serviciile-orange-romania-communications-in-aplicatia-my-orange-17068?srsltid=AfmBOoqJ00O7Z6dUVI-aR2ybVPWWNia1SmuQkkMv9YqdUy0Af2tyXWAB</A>&nbsp; ?</P> Mon, 07 Apr 2025 10:16:07 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183773#M4330 delfinas 2025-04-07T10:16:07Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183774#M4331 <P>Absolut, mi-am facut cont, l am validat, singura problema este la adaugarea codului de client</P> Mon, 07 Apr 2025 10:22:58 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183774#M4331 AlexandruT 2025-04-07T10:22:58Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183776#M4332 <P>Salut,</P><P>Ești client oroc sau oro?</P><P><A href="https://www.orange.ro/accounts/create-user/pick" target="_self">https://www.orange.ro/accounts/create-user/pick</A>&nbsp;</P> Mon, 07 Apr 2025 10:26:48 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183776#M4332 MihaiC99 2025-04-07T10:26:48Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183778#M4334 <P>Salut, nu inteleg intrebarea, cum vad tipul de client? Am televiziune si internet, atat pot spune</P> Mon, 07 Apr 2025 10:31:22 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183778#M4334 AlexandruT 2025-04-07T10:31:22Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183779#M4335 <P>Cerea cineva o imagine de captura. Specific ca nu am absolut niciun cont la orange, mi-am instalat de curant TV si internet, am instalat aplicatia sa platesc mai usor facturile si cand adaug servicii, ma lovesc de aceasta eroare.</P> Mon, 07 Apr 2025 10:33:47 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183779#M4335 AlexandruT 2025-04-07T10:33:47Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183780#M4336 <P>Contractul il ai? Ce scrie acolo: Orange Romania sau&nbsp;Orange Romania Communications?</P> Mon, 07 Apr 2025 10:36:12 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183780#M4336 delfinas 2025-04-07T10:36:12Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183781#M4337 <P>Salut, Alexandru!</P> <P>Codul tău de abonat începe cu 0, deci ai servicii Orange, nu Orange (Orange Romania Communications). În acest caz trebuie să îți creezi un cont My Orange, nu My Orange Fix.</P> <P>În link-ul postat mai sus de Mihai vei observa diferența dintre cele două.</P> <P>Să ne spui, te rog, dacă ai reușit.</P> Mon, 07 Apr 2025 10:43:01 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183781#M4337 DanielaH 2025-04-07T10:43:01Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183785#M4338 <P>Daca ești client Oro folosește prima varianta pentru a crea contul. Folosește codul de abonat in locul numărului de telefon.</P> Mon, 07 Apr 2025 11:02:39 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183785#M4338 MihaiC99 2025-04-07T11:02:39Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183786#M4339 <P>Salut&nbsp;<a href="https://comunitate.orange.ro/t5/user/viewprofilepage/user-id/119253">@AlexandruT</a>,<BR /><BR />Codul de abonat la <STRONG>ORO</STRONG> <EM>(Orange Romania)</EM> este format din 10 cifre, pe cand cea de la <STRONG>OROC</STRONG> <EM>(Orange Romania Communications - Fost furnizor Telekom)</EM> are doar 14 caractere.<BR />Tinand cont ca ai mentionat de faptul ca <U>codul tau de abonat este de 10 cifre</U>, iar <U>aplicatia iti cere de 14 caractere</U>, asta inseamna ca ai creat <U>un cont eronat pentru My Orange Fix</U> <EM>(care este pentru contul cu servicii fixe preluate de la Telekom)</EM>.<BR />Ce trebuie sa faci este sa iti <STRONG>creezi contul de My Orange</STRONG> pe <A href="https://www.orange.ro/accounts/create-user/pick" target="_self">pagina de inregistrare</A>, unde trebuie sa alegi "<STRONG>My Orange</STRONG>", urmand pasii mentionati pe ecran!<BR /><BR />Sper ca te-am ajutat cu aceste informatii si iti doresc o zi placuta,<BR />Gabubu</P> Mon, 07 Apr 2025 11:05:55 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183786#M4339 Gabubu 2025-04-07T11:05:55Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183790#M4340 <P>Multumesc de ajutor, mi-am creat cont de My Orange doar ca acum aplicatia se incarca foarte greu, cand o deschid dureaza undeva la 3-4 minute sa se incarce&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20250407_152654_My Orange.jpg" style="width: 1440px;"><img src="https://comunitate.orange.ro/t5/image/serverpage/image-id/8952iC1A1BAD9A51F6761/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Screenshot_20250407_152654_My Orange.jpg" alt="Screenshot_20250407_152654_My Orange.jpg" /></span></P><P> si nu prea pot face mai nimic in ea...</P> Mon, 07 Apr 2025 12:29:14 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183790#M4340 AlexandruT 2025-04-07T12:29:14Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183791#M4341 <P>Încearcă și varianta browser și vezi daca ajuta.</P> Mon, 07 Apr 2025 12:30:49 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183791#M4341 MihaiC99 2025-04-07T12:30:49Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183793#M4342 <P>Dupa 2 minute,&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20250407_153050_My Orange.jpg" style="width: 1440px;"><img src="https://comunitate.orange.ro/t5/image/serverpage/image-id/8953iD011EF957F52058E/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="Screenshot_20250407_153050_My Orange.jpg" alt="Screenshot_20250407_153050_My Orange.jpg" /></span></P><P> insa, se tot incarca... Si la voi este la fel?</P> Mon, 07 Apr 2025 12:32:03 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183793#M4342 AlexandruT 2025-04-07T12:32:03Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183794#M4343 <P>La mine funcționează normal fara întârzieri.</P> Mon, 07 Apr 2025 12:33:30 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183794#M4343 MihaiC99 2025-04-07T12:33:30Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183795#M4344 <P>Ai ultima versiune instalată? Ar putea ajuta o dezinstalare/ reinstalare a aplicației.</P> Mon, 07 Apr 2025 12:36:35 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183795#M4344 DanielaH 2025-04-07T12:36:35Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183796#M4345 <P>Am dezinstalat/reinstall, am schimbat din datele mobile pe wifi dar degeaba. Pe Orange Fix functiona perfect fara pic de lag sau probleme.&nbsp; Voi mai incerca si alte trickuri ca sigur ii dau de cap daca problema este doar la mine.</P><P>Multumesc tururor pentru ajutor!</P> Mon, 07 Apr 2025 12:48:15 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183796#M4345 AlexandruT 2025-04-07T12:48:15Z https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183846#M4346 <P><a href="https://comunitate.orange.ro/t5/user/viewprofilepage/user-id/119253">@AlexandruT</a>, mulțumim pentru marcarea soluției. Ai reușit să adaugi serviciul de Internet în My Orange?</P> Tue, 08 Apr 2025 09:06:07 GMT https://comunitate.orange.ro/t5/aplicatia-my-orange/nu-pot-adauga-serviciul-de-internet-in-aplicatia-my-orange/m-p/183846#M4346 DanielaH 2025-04-08T09:06:07Z