https://comunitate.orange.ro/t5/altele-orange-voce/changing-the-language-of-my-sim-and-my-orange-to-english/m-p/93383#M6661 <P style="margin: 0px; padding: 0px;"><SPAN style="font-family: 'Helvetica Neue';"><SPAN style="font-size: 14px;">Hello!</SPAN></SPAN></P> <P style="font-family: 'Helvetica Neue'; margin: 0px; padding: 0px; font-size: 14px;">If the language is not already set on your SIM, you can choose it from IVR by calling Customer Service (300). If the language has already been selected, then you will no longer have language setting options. In this case, you will need to request a transfer to a colleague (from Customer Service 300) in order to change the language.</P> <P style="font-family: 'Helvetica Neue'; margin: 0px; padding: 0px; font-size: 14px;">&nbsp;</P> <P style="font-family: 'Helvetica Neue'; margin: 0px; padding: 0px; font-size: 14px;">Unfortunately, the My Orange online account does not have an English version. However, if you log in to your account using a browser, we recommend you to use the translation tools available on that browser. For instance, when you use Google Chrome browser and you access a page written in another language, you can use Chrome to translate that page.</P> <P style="font-family: 'Helvetica Neue'; margin: 0px; padding: 0px; font-size: 14px;">&nbsp;</P> Fri, 01 Apr 2022 12:13:00 GMT OrangeAssistant 2022-04-01T12:13:00Z https://comunitate.orange.ro/t5/altele-orange-voce/changing-the-language-of-my-sim-and-my-orange-to-english/m-p/93379#M6657 I want to change the language of my sim and the My Orange application to English. Can someone please help me? Thu, 31 Mar 2022 18:51:00 GMT https://comunitate.orange.ro/t5/altele-orange-voce/changing-the-language-of-my-sim-and-my-orange-to-english/m-p/93379#M6657 Shenal 2022-03-31T18:51:00Z https://comunitate.orange.ro/t5/altele-orange-voce/changing-the-language-of-my-sim-and-my-orange-to-english/m-p/93380#M6658 Orange simtoolkit - access - select - choose language Thu, 31 Mar 2022 19:13:43 GMT https://comunitate.orange.ro/t5/altele-orange-voce/changing-the-language-of-my-sim-and-my-orange-to-english/m-p/93380#M6658 mihai_13 2022-03-31T19:13:43Z https://comunitate.orange.ro/t5/altele-orange-voce/changing-the-language-of-my-sim-and-my-orange-to-english/m-p/93381#M6659 Sadly, that method doesn’t work. Or at least it doesn’t work for Orange. I’ve already tried it myself on both IOS and Android. Doesn’t seem to change anything. The only way to change that is by contacting Customer Care by calling 300, or via Djingo chat using this link: https://www.orange.ro/servicii/chatbot/ You can ask the AI to “transfer to operator”. After that, you should be transferred to a human being. Thu, 31 Mar 2022 21:46:04 GMT https://comunitate.orange.ro/t5/altele-orange-voce/changing-the-language-of-my-sim-and-my-orange-to-english/m-p/93381#M6659 arsradu 2022-03-31T21:46:04Z https://comunitate.orange.ro/t5/altele-orange-voce/changing-the-language-of-my-sim-and-my-orange-to-english/m-p/93382#M6660 Hi Shenal, Several other subjects on this topic were opened in the past, and here you can see one: https://comunitate.orange.ro/questions/2693531-can-change-the-language-of-sim-card I think that someone from Orange can help you with this issue, as it was previously solved. Have a great day! Fri, 01 Apr 2022 07:36:06 GMT https://comunitate.orange.ro/t5/altele-orange-voce/changing-the-language-of-my-sim-and-my-orange-to-english/m-p/93382#M6660 Anca07 2022-04-01T07:36:06Z https://comunitate.orange.ro/t5/altele-orange-voce/changing-the-language-of-my-sim-and-my-orange-to-english/m-p/93383#M6661 <P style="margin: 0px; padding: 0px;"><SPAN style="font-family: 'Helvetica Neue';"><SPAN style="font-size: 14px;">Hello!</SPAN></SPAN></P> <P style="font-family: 'Helvetica Neue'; margin: 0px; padding: 0px; font-size: 14px;">If the language is not already set on your SIM, you can choose it from IVR by calling Customer Service (300). If the language has already been selected, then you will no longer have language setting options. In this case, you will need to request a transfer to a colleague (from Customer Service 300) in order to change the language.</P> <P style="font-family: 'Helvetica Neue'; margin: 0px; padding: 0px; font-size: 14px;">&nbsp;</P> <P style="font-family: 'Helvetica Neue'; margin: 0px; padding: 0px; font-size: 14px;">Unfortunately, the My Orange online account does not have an English version. However, if you log in to your account using a browser, we recommend you to use the translation tools available on that browser. For instance, when you use Google Chrome browser and you access a page written in another language, you can use Chrome to translate that page.</P> <P style="font-family: 'Helvetica Neue'; margin: 0px; padding: 0px; font-size: 14px;">&nbsp;</P> Fri, 01 Apr 2022 12:13:00 GMT https://comunitate.orange.ro/t5/altele-orange-voce/changing-the-language-of-my-sim-and-my-orange-to-english/m-p/93383#M6661 OrangeAssistant 2022-04-01T12:13:00Z https://comunitate.orange.ro/t5/altele-orange-voce/changing-the-language-of-my-sim-and-my-orange-to-english/m-p/106522#M7028 <P>what is the problem to add English?&nbsp;</P> Sat, 28 Jan 2023 10:10:58 GMT https://comunitate.orange.ro/t5/altele-orange-voce/changing-the-language-of-my-sim-and-my-orange-to-english/m-p/106522#M7028 Andriy 2023-01-28T10:10:58Z